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Job Information

American Heart Association Healthcare QI Business Development Manager in Las Vegas, Nevada


Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives?

Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? you bet!

This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.


The American Heart Association has an excellent opportunity for a Quality Improvement Business Development Manager!

This position can be remote/home office based preferably in CA, AZ, NV, WA

This individual will be responsible for identifying, building, and expanding on sales to healthcare systems such as hospitals, clinics, EMS organizations, certification programs, and State/Local Departments of Health (DOH). Responsible for achieving annual strategic plan and yearly sales goals to increase market penetration for the AHA Quality Portfolio. Responsible for promoting the adoption of the Quality Improvement products, including registries, QI collaboratives, systems of care, and certification products which establish and improve standards of care. Responsible for building a network of meaningful volunteers and partnerships to advance the mission of the organization. Responsible for prospecting from more than 200 hospitals to identify customers, create ROI cases studies, and close Get with The Guidelines (GWTG) and Certification contracts.

  • Within the scope of the position to work collaboratively with hospitals to adopt suite of quality initiatives. Develops, manages, and cultivates effective and collaborative relationships with hospital leaders and staff. Identifies and leverages opportunities to adopt and advance the growth of AHA Quality Improvement initiatives. Serves as a resource by demonstrating a comprehensive understanding of the benefits of the program and the ability to surmount barriers through value-added approach

  • Identifies, secures, cultivates, and manages key market stakeholder relationships with hospitals and other key stakeholders such as local business coalitions, hospital systems or health plans in fulfillment of program goals through a sales and marketing approach as measured through quantitatively defined objectives

  • Researches and identifies healthcare institutions to target and convert existing and new QI portfolio contract sales. Follow sales plan in assigned territory by building relationships with hospitals, healthcare systems, outpatient clinics and post-acute care facilities. Achieves revenue goals aligned with suite of quality initiatives

  • Serves as Account Manager for state of stakeholder relationships impacting program goals

  • Interacts with appropriate staff and volunteers to leverage opportunities and provide seamless customer relationship management

  • Troubleshoots and follows-up on specific customer issues

  • Applies knowledge and understanding of the Quality, Outcomes Research, & Analytics (QORA) program functionality, features, data requirements, security, and minimum technology standards to engage new accounts. Develops and presents features and benefits in the sales process including the ROI of program participation, as well as opportunities for cross-selling of other Regional and National AHA products, programs, and services. Recruits and engages volunteer leadership to champion the QORA success

  • Collaborates closely with the assigned region team to develop and plan sales pipeline, account management, and site recruitment. Assesses regional regulatory requirements and market level systems of care activities to identify development opportunities

  • Ensures accounts meet compliance with contracting processes and IT technology requirements for proper utilization of the GWTG registries, certification products, and outpatient QI activities

  • Prepares and provides updates to management on leads and conversion of Quality Portfolio programs and products

  • Calculates and manages sales goals for number of products and revenue targets through proper pricing models, multi-contract discounts and bundling opportunities for growing the book of business for the Quality Portfolio

Want to help get your resume to the top? Take a look at the experience we require:


  • Bachelor’s Degree or equivalent work experience

  • Two (2) – Five (5) years of relevant experience

  • Experience with sales development or fund-raising in AHA or related non-profit

  • Project management experience including demonstrated ability to plan and monitor progress of review cycles to meet contract deliverables, make accurate and complex decisions in a fast-paced environment timely and follow-through with pended issues.

  • Demonstrated ability to independently plan, prioritize and organize work to meet position outcomes in a timely, effective manner with flexibility and adaptability. This includes the initiative to identify issues, research them and pursue solutions and the discretion to bring forward issues and recommended solutions to the supervisor’s attention.

  • Highly effective interpersonal skills in building collaborative, professional working relationships with internal and external partners and stakeholders.

  • Must handle confidential and private information appropriately, according to the AHA confidentiality procedures

  • Demonstrated success in meeting quantitative goals through a sales and marketing approach. This includes the ability to analyze market potential and accurately monitor, record and report on program metrics and outcomes.

  • Experience and proven record of account management and sales success

  • Experience building and managing relationships with external alliances or partners

  • Experience identifying and building relationships with key volunteers in hospital or clinical settings

  • Ability to interact and engage with C-Suite, ideally in hospital setting

  • Ability to implement effective business-to-business marketing/sales plans

  • Ability to work independently and effectively manage multiple projects in a fast-paced environment

  • Proven negotiation skills

  • Excellent written and oral communications

  • Ability to travel up to 20% local and overnight stay

Preferred Skills:

  • Get With The Guidelines Sales Experience

Click on “New Resume” (or “Existing Resume” if you have previously applied to AHA positions) to submit your online application. Only those deemed most qualified will be contacted to interview.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

This position not a match with your skills? Click here to see other opportunities.

Be sure to follow us on Twitter #TheAHALife

EOE Protected Veterans/Persons with Disabilities

Location US-AZ-Tucson

Posted Date 6 days ago (11/23/2021 3:09 PM)

Requisition ID 2019-5451

Job Family Group Health Strategies & Programs

Job Category Health Strategies

Additional Locations US-NV-Las Vegas

Location: Las Vegas, NV