American Heart Association Dir Quality Improvement Initiatives in Overland Park, Kansas


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Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact. #LI-CS1


The Quality & Systems Improvement Director (QSI Director) can be located in Overland Park, Topeka or Wichita, Kansas . Responsible for overall Quality & System Improvement program goals focusing on growth & retention of the Get with the Guidelines (GWTG) modules including, but not limited to: Stroke, Heart Failure, Afib, Resuscitation, and Coronary Artery Disease. Collaborate with Health Strategies team members in the development and implementation of comprehensive territory/state plans to achieve MWA and organizational strategic goals, which may include, but are not limited to, activities related to reducing health disparities and impacting ambulatory care health outcomes. Other duties will be based on implementation responsibilities assigned by the Vice President (VP) or Sr. Director of Quality & Systems Improvement.

  • Identify, cultivate and maintain key market stakeholder relationships impacting program goals such as: local healthcare coalitions, hospital systems, EMS agencies, state health department, hospital & EMS associations, and health plans.

  • Serve as liaison for stakeholder relationships impacting program goals such as Departments of Health or Quality Improvement Organizations as assigned.

  • Identification & facilitation of health system contracts and manage stakeholder relationship through task forces, conferences and 1:1 quality consulting.

  • Coordinate and conduct account management activities in markets, including implementation and quality improvement consulting for hospitals collecting stroke, heart failure, a-fib, resuscitation and STEMI/NSTEMI data.

  • Provides goal driven strategic planning support focusing on top opportunity markets, sales strategy support & presentation development, ROI hospital collateral & presentations, market, contract execution and site onboarding of the GWTG PMT/IRP based programs.

  • Collaborate with QSI team to provide hospital training sessions for PMT/IRP data entry and PMT/IRP data reporting as needed.

  • Consult with appropriate hospital teams with respect to guideline adherence issues and strategies to facilitate progress – in concert with recommendations from the VP and Sr. Director of QSI.

  • Manage the accredited and non-accredited workshops in primary markets. Co-Manage with other Health Strategy leads as appropriate

  • Works to increase communication & integration among health strategy and fundraising colleagues. Supports Concept Market activities.

  • Interact with appropriate affiliate staff and volunteers to leverage opportunities and provide seamless stakeholder relationship management.

  • Trouble-shoot and follow-up on specific stakeholder issues.

  • Ensure that divisions and activities function within the parameters of American Heart Association and Midwest Affiliate policy.


Minimum Qualifications:

  • Must have at least 3 years of experience in the healthcare industry. Experience may include working in clinical, non-clinical, quality improvement, pharmaceuticals. Experience must include one of the following: 1) acute care hospital experience working directly on clinical quality or process improvement projects, 2) working with national cardiac clinical quality improvement program that incorporates data capture within a process improvement framework or 3) experience working with healthcare organizations such as a QIO, Medical Association or related entity.

  • Bachelor's degree in Nursing, Science, Business, Health Care, or Public Health from an accredited university required.

  • Knowledge of quality improvement strategies and/or data collection is required.

  • Knowledge of hospital processes, care pathways and hospital political culture is required.

  • Non profit experience preferred.

  • Experienced in influencing performance without direct line accountability.

  • Ability to function independently with minimal supervision.

  • Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers and the public.

  • Proven background and willingness to work in an atmosphere requiring flexibility and change.

  • Must have the ability to lift at least 20 lbs from the ground to waist level with or without reasonable accommodation.

  • Access to reliable transportation and ability to maintain valid driver’s license and auto insurance.

  • Ability to travel up to 25% with possible overnights

  • Must have at least basic knowledge and skill with Microsoft Office 2007 or higher used for word processing, email, presentations, and spreadsheets. Advanced knowledge and skill with these programs is preferred. These skills are subject to testing.

  • Must be at least 18 years old.

  • Must pass background check.

Click on “Apply for this job online” to submit your online application or “Log back in!” if you are a returning applicant. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

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Job Family Group Health Strategies & Programs

Job Category Advocacy