American Heart Association Training & Communications Manager, Mission Advancement in St. Louis, Missouri


Are you ready to join an organization where you can make an extraordinary impact everyday?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.


The American Heart Association has a great opportunity for Training and Communications Manager, Mission Advancement based out of our National Center office located in Dallas, TX! This individual will be responsible for managing the development and execution of Mission Advancement staff training, gift opportunity and other Mission Advancement content resources, and Mission Advancement communications. Responsible for engaging with stakeholders on a wide variety of projects, managing to deadlines, creating/writing materials, preparing communications, templates, reports and plans. Other responsibilities will include:

  • Manage the preparation and execution of training for Mission Advancement, to include management of web-based and in-person training events. Schedule, coordinate agenda, manage presenters, presentation decks, resource materials (stakeholders to provide subject matter/ content), conduct walk-throughs with presenters and manage training event. Manage the Mission Advancement professional development process. Receive and compile professional development requests for review, communicate approval, and schedule and follow up re: completion

  • Work with subject matter experts to develop and manage Gift Opportunity resources/materials/templates during the donor engagement cycle (cultivation, solicitation, and stewardship) used to train staff, communicate with donors. Manage the Mission Advancement resource library for Gift Opportunities, ensure that all information and resources for each opportunity and supplemental materials are complete and up-to-date. Manage gift opportunity and naming opportunities lists

  • Develop polished and effective communications (emails, scripting, talking points, etc.) to support the broad communications needs of Mission Advancement and as directed by the VP of Grants and Operations. Develop and execute Mission Advancement quarterly Town Hall meetings to support increased communications, team building, and accountability among staff. Manage the Mission Advancement SharePoint site as needed to support the effective and efficient communications of the Mission Advancement department. Lead the development of the annual Impact Report to major donors and contribute to the development of the AHA Annual Report

  • Manage the development of on-boarding plans for new hires, working with the hiring manager to ensure a comprehensive introduction to essential partners and essential first steps

Want to help get your resume to the top? Take a look at the experience we require:


  • Bachelor's Degree or equivalent work experience

  • At least three (3) years of experience in persuasive writing, including report development with high presentation value (samples will be required)

  • At least three (3) years of customer service experience

  • At least two (2) years experience in non-profit fundraising or supporting a fundraising team

  • At least one (1) year of training experience with volunteers or professionals

  • Advanced skills and strong experience building compelling PowerPoint presentations (samples will be required)

  • Proficient skills in computer applications for website design, graphic design and SharePoint repository

  • Exceptional organizational skills

Preferred Skills:

  • Experience developing and delivering training, including materials and presentations

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife EOE Minorities/Females/Protected Veterans/Persons with Disabilities

Requisition ID 2017-1550

Job Family Group Marketing & Communications

Job Category Marketing/Communications