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Job Information

American Heart Association Sr. Product Manager in United States


Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives?

Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? You bet!

This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.

Due to the current pandemic, daily travel is minimal and voluntary to ensure the health and safety of staff. There is no overnight travel currently. In the future, this position may resume daily and/or overnight travel. All AHA offices are closed and staff are currently working from home. Offices will be reopening in October 2021; this position will resume to being based in the local office.


The American Heart Association has an excellent opportunity for a Senior Product Manager in our Healthcare Business Solutions department! This position can be remote/home based but must live near a major airport.

The Senior Product Manager is responsible for leading the development of lifesaving CPR, first aid, and other global healthcare learning programs and clinical products produced by the Emergency Cardiovascular Care (ECC) department. This position provides direction for the design and development, revision, fiscal management, and quality standards for assigned products through (1) leading the development and production of products from start to finish; (2) working with a project manager to develop project plans, proposals, and procedures; (3) collaborating with AHA staff and volunteers; (4) financial oversight and budgeting; and (5) ongoing evaluation and revisions for the life of the product.

  • Leads project teams in the development of content, portfolios, and products. Ensures team’s adherence to a general product development process used across the department and develops sub-processes for project-specific tasks as needed

  • Manages the development and curation of multimedia deliverables (videos, e-learning modules, simulation scenarios, books/e-books, apps, websites, etc.) for assigned programs and products. Coordinates the development of content that meets learning objectives. Manages testing of prototypes. Proactively collaborates across project teams to ensure products efficacy and consistency

  • Forms productive partnerships with team members and stakeholders at all levels. Effectively uses informal authority to direct, influence, and motivate others. Earns respect of team members based on demonstrated expertise and leadership. Solicits and acts on feedback to improve relationships and mission impact

  • Develops a deep understanding of the audience (healthcare providers and laypersons), science, content organization, and modes of delivery for assigned products. Learns about current user needs and product issues. Demonstrates an understanding of the reasoning behind key organizational policies, practices, and procedures

  • Trains, motivates, and engages volunteer and paid subject matter experts. Effectively assesses and leverages volunteer skill sets and interests by developing and utilizing volunteer roles in meaningful ways

  • Communicates on a routine basis with partners and senior leadership to discuss product development needs of AHA and opportunities for implementation of new product strategies. Escalates issues and opportunities appropriately

  • Partners with a project manager to develop project scope and timelines. Ensures all internal and external team members meet standards and deadlines outlined in project plans

  • Develops and monitors budgets and contracts supporting assigned projects

  • Contributes to departmental goals of maximizing processes and product specifications for rapid content updates


  • Bachelor’s Degree or equivalent work experience

  • Five (5) – Eight (8) years of relevant experience

  • Healthcare background required for candidates who will work with advanced healthcare content

  • Proven skills and direct participation in the development of scientific, technical, or medical content, including experience working with subject matter experts and formal review process

  • Experience leading program/product development projects

  • Experience developing eLearning and other digital products that meet accessibility requirements. Proven ability to deliver complex eLearning modules on schedule

  • Project management experience

  • Instructional design experience

  • Healthcare background preferred; required for candidates who will work with advanced healthcare content

  • High level of detail orientation, without losing sight of the broader vision

  • Ability to make a timely decision while considering multiple factors and opinions

  • Ability to travel up to 20% local and overnight stay

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

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EOE/Protected Veterans/Persons with Disabilities

Location Diversity Distribution SouthWest

Posted Date 2 months ago (8/10/2021 7:38 PM)

Requisition ID 2021-7291

Job Family Group Business Operations

Job Category Health Strategies